Terms of Service
Last Updated: May 1, 2020.
Thank you for selecting the Services offered by Glide Tech Investment Advisory Pvt Ltd, herein after referred to as “GTIAPL”, “we”, “our”, or “us”, via it’s website www.glideinvest.com (“Glide Invest”).
Kindly review these Terms of Service thoroughly. By accessing and registering for the services offered by GTIAPL, you are agreeing to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree to any of these terms, you are prohibited from using or accessing this site and the mobile application published by us.
The materials contained in this website, including all information, entire contents, “look and feel” and design are the intellectual property and copyright of GTIAPL and are protected by applicable copyright and trademark law. You may not copy or distribute any part of the website without GTIAPL’s explicit written consent.
You agree and confirm that:
- You are greater than 18 years of age. If you are acting as a Guardian for a minor, you confirm that you have the necessary authority to transact on behalf of the minor.
- This document is a legal contract between you and GTIAPL, and by accepting these terms electronically, installing the mobile app, and accessing or using the website, you agree to these Terms of Service.
- GTIAPL is a Securities and Exchange Board of India (“SEBI”) registered Investment Adviser (INA000014793)
- You have read, understood and agree to and confirm the Terms of Services below.
1. GTIAPL’s duties and obligations are as follows:
GTIAPL offers you the option to avail its advisory and execution services in multiple combinations as detailed below:
- You may choose to avail of the Investment Advisory Services plan through Glide Invest. This would include detailed risk profiling, goal planning, and preparation of an investment plan. As part of the Investment Advisory Services plan, Glide Invest offers free transaction execution and tracking facilities. GTIAPL does not make it binding on you to avail Investment Advisory Services to avail of the transaction execution facilities through the Glide Invest platform and that you have the option to use Glide Invest only for Investment Advisory Services. You understand that when we use third party execution services providers for transaction execution, GTIAPL may not be able to offer consolidated portfolio tracking, portfolio rebalancing and any such services efficiently that require awareness of the client’s investment portfolio outside of what has been invested through GTIAPL.
- You may also choose to avail of the Execution Services plan through Glide Invest. This is offered to clients who wish to use Glide Invest as an integrated platform for investing in Direct Plans. Those who avail of the Execution Services plan acknowledge that they are well informed about the risks of investing in financial instruments of any kind. The Execution Services plan does not include risk profiling, goal planning, preparation of investment plans and/or any other advisory services that are offered as part of the Advisory Services plan.
- In both the Investment Advisory Services plan and the Execution Services plan, you take sole and full responsibility of the investment choices you make or the performance of your investment portfolio.
- The Investment Research team of GTIAPL is the provider of investment advice and recommendations. All execution and reporting services are provided by the Platform team.
- GTIAPL maintains arms-length relationship between its activities as an investment adviser and execution services.
GTIAPL will provide record-keeping services where GTIAPL will maintain a record of your personal information, your Know Your Client (“KYC”) details and your transactions.
GTIAPL is empanelled with various AMCs and shall facilitate online transactions in mutual funds for you through its website Glide Invest and shall be responsible/ liable for all regulatory compliances /contractual obligations with respect to online distribution of units of mutual funds.
GTIAPL has entered into agreements with third party technology service providers to link up with banks for offering various facilities through the internet, including net banking and payment and settlement facilities in respect of payment instructions initiated by you using online payment facility. Accordingly, an investment account is available to those who hold a bank account with these banks and have availed the facility for online payments / Net Banking.
Notwithstanding anything contained hereunder, GTIAPL may enter into separate arrangements with product providers, including but not limited to, asset management companies, insurance companies, ITR filing companies and others for the purpose of providing/ receiving certain ancillary services including in relation to investor education on its platform, with or without consideration.
GTIAPL shall perform its duties and obligations described in this Agreement with the highest standards of integrity and fairness and shall act in an ethical manner in all its dealings with the client.
GTIALP has taken all commercially reasonable steps to protect the confidentiality of all confidential or non-public information provided to it by you and shall not disclose the same in any manner, except as provided under this Agreement.
The algorithm/software offered by GTIAPL shall generate an Advisory Plan based on the information entered by you after the completion of the risk profile questionnaire. The plan provided by GTIAPL will be in accordance with your investment objective and risk profiling. Nothing contained hereunder in this Agreement shall bind, or require you to rely on, or act on the contents of the Plan.
2. Your duties and obligations are as follows:
You will read all Offer Documents including the Scheme Information Document (SID), Key Information Memorandum (KIM) and Addenda for all the mutual fund schemes, including level of risk depicted by riskometer, that you invest in prior to investing.
You shall provide true, accurate and adequate information as requested on the Glide Invest application or website. You will consider your specific investment requirements before choosing a fund.
You will ensure that payments for any transactions are made through your own bank account number; no third party account will be used for payments and that any investments made are from legitimate sources.
You shall not transmit or upload programs or materials on Glide Invest that contain malicious code, such as viruses, trojan horses, spyware, or other potentially harmful programs or other material or information.
You will keep your login credentials secure and secret. You will promptly change your login credentials and inform GTIAPL in case of any actual or suspected unauthorized use of your login credentials and/or online account.
You will seek independent tax, accounting, legal and financial planning advice before making any investment transactions.
You will raise queries, if any, by emailing us on support [@] glideinvest.com or by calling our Customer Support Team on the number provided on our website.
There is no guarantee for any returns on investments made in Mutual Fund scheme(s). Past performance of mutual fund/schemes does not indicate the future performance of the schemes and may not necessarily provide a basis of comparison with other investments.
You are desirous of availing investment advisory services from GTIAPL and online execution services through its website and/or mobile application named Glide Invest
You agree to communication from GTIAPL representatives over phone, chat and email for assistance with onboarding, transacting, and for soliciting feedback related to the usability and functionality of the Glide Invest app.
Your Investment Account will be activated after GTIAPL verifies your personal information in accordance with SEBI’s Know Your Client (“KYC”) guidelines. You will not disclose any false/misleading information or suppress any material facts relating to your account. You shall be responsible for informing GTIAPL in case of any change in your KYC information.
No change of address, mobile no., e-mail id and / or bank details can be allowed for such accounts, unless a duly signed hard copy of such written request is sent to the AMC / CAMS / POS for signature verification and other formalities.
In case where the mode of holding is ‘minor through guardian’, the guardian shall be deemed to have full authority to act for and on behalf of the minor in all matters relating to the Services.
GTIAPL will consider any instructions authenticated by your login credentials to have originated from you.
You are authorized to make transactions through your login and the amount invested by you in the scheme(s) is through legitimate sources only and does not involve and is not designed for the purpose of any contravention or evasion of any Act, Rules, Regulations, Notifications or Directions issued any statutory or regulatory or government authority from time to time.
As far as possible, your instructions will be processed the same business day if received before the cut-off time(s) specified by GTIAPL and our technology partners. Authorised and complete transactions shall be processed at the applicable Net Asset Value (“NAV”) as may be accepted by the respective AMCs. In case of all mutual fund purchases equal to or above Rs. 2,00,000 (Rupees Two Lakhs only), other than liquid schemes, the NAV applicable will be the closing NAV of the day on which the funds are available for utilization. However, for purchases below Rs 2,00,000 made before the cut-off time, the same-day NAV will be applicable. AMCs are not obliged to accept your application for subscription to units of their mutual fund schemes in part or in full.
The units of the schemes shall be allotted, redeemed or switched, as the case may be, at the Net Asset Value (NAV) prevalent on the date of the transaction request by the Mutual fund, if the request for purchase, redemption or switch is placed before the cut-off time specified by GTIAPL.
You agree that any transaction request falling due on a holiday or after the cut off time mentioned on the website would be processed on the next working day and respective NAV would be applicable as per the Mutual Fund’s Scheme Information Document. The cut-off timings will be prior to the statutory cut-off timing specified under the SEBI Regulations and the Scheme Information Document for operational convenience.
In absence of sufficient funds (in case of purchase) / lesser quantity of units (in case of sell/ switch), GTIAPL /its authorised representative/service provider shall not be responsible for the non-execution / rejection of your instructions.
All the purchase transactions pertaining to mutual funds made on the website and/or mobile application shall be allotted an online folio number and you will be able to access the transaction account statement in electronic format. You will receive the Accounts Statements directly from the AMCs/RTAs.
You agree and acknowledge that transactions done through Glide Invest will be tagged with the RIA Code of GTIAPL and will be treated as Direct.
For NACH/ECS/Direct Debit purchases, transaction instructions will be sent to the AMC upon successful confirmation of money transfer to the AMC’s account, which may result in a lag between the date of debit to your bank and the date GTIAPL submits your request to the AMC.
In the case of joint accounts, mutual fund folios maintained by the AMCs will be held in “any or survivor” mode.
You have the right to transact directly with the AMCs in respect of investments made through GTIAPL. The signature available in your KYC records will be used for verification of any instructions submitted offline (with wet signatures), and further authentication checks and validation may be performed by the AMC if necessary.
GTIAPL provides services to submit transactions in multiple schemes of various mutual funds. The respective mutual fund / AMC at its discretion may accept or reject any transaction. You shall not hold GTIAPL liable for any loss, damage etc. arising from rejection of transactions by mutual fund / AMC. Further, all transactions will be governed by the rules of the individual mutual fund / AMC as stated in their SIDs and therefore submission of a transaction and time stamping at Glide Invest portal should not be deemed to be guarantee of acceptance and processing of transaction by the mutual fund / AMC.
You consent to GTIAPL fetching & verifying your records from the KRA System, as required as per SEBI Guidelines, and also consent to GTIAPL verifying your bank account details.
You consent to GTIAPL, the AMCs and/or Registrar and Transfer Agents (RTAs) for sharing/exchanging between themselves information related to your KYC and all other details procured from KRA as well as transactions data feed/portfolio holdings/NAV etc. in respect of your investments under Direct Plans of all Schemes (“reverse feeds”).
You agree not to hold GTIAPL / its authorised representatives liable for any loss that may arise to you as a result of the incorrect NAV applied on units allotted to you by the Mutual Fund.
You agree that access to Glide Invest account may be suspended / cancelled /terminated without liability, in whole or in part, at any time without prior notice if you do not comply with any of these Terms or any modifications thereof.
GTIAPL may share information in/related to your account with third parties (such as authorized agents, vendors and partners) for purposes including but not limited to servicing, transaction processing and/or data analysis or marketing. All such information shall be subject to and protected by confidentiality agreements between GTIAPL and these third parties.
GTIAPL may disclose your account and transaction information as required to comply with legal and regulatory requirements under any law. In case you violate this agreement, or any applicable laws, GTIAPL may unilaterally suspend or terminate your account and services.
GTIAPL may revise the Terms of Service at any time by updating the terms. Your continued use of services will imply your acceptance of these changes.
4. GTIAPL is not responsible or liable for:
Any act that is not an obligation of GTIAPL in this Investor Services Agreement and the Terms of Service. Any loss, notional or otherwise, and variances in values incurred on account of:
- delays and processing time at the Bank, Registrar & Transfer Agency or AMC
- rejection of your instructions by the Bank, Registrar and Transfer Agency or AMC
- processing of instructions authenticated by your login credentials
- non-availability or non-accessibility of the website, telephone(s), or office(s) of GTIAPL in case of circumstances beyond GTIAPL’s control.
If you are a Non-Resident Indian
In addition to the above, you agree and confirm that:
- Any offering, advice, recommendation or transaction at GTIAPL does not constitute an offer to sell or a solicitation to any person in any jurisdiction where it is unlawful to make such an offer or solicitation.
- You are Non-Resident(s) of Indian nationality/origin and that funds for purchases are remitted from abroad through approved banking channels or from funds in your NRE/NRO/FCNR account in India.
- You are not resident/incorporated under the laws of the United States of America (USA), Canada or any Financial Action Task Force (FATF) declared non-compliant country or territory.
- As a user of the website from any country other than India, you understand that use of GTIAPL may be a potential violation of laws in such countries. You are solely responsible for compliance with foreign and local laws in your country of residence or citizenship.
- You agree that you are solely responsible for any liability incurred in this regard and will indemnify GTIAPL for any liability GTIAPL may incur in any foreign jurisdiction as a consequence of the citizens/residents of countries other than India using the service.
Fees and Charges
While currently GTIAPL does not charge a convenience fee for the Services, you acknowledge that GTIAPL reserves the right to charge fees in the future for the Services or any other services offered by GTIAPL. Any such changes will be communicated by GTIAPL via email 30 (thirty) days ahead of implementation, and will be displayed on the website of GTIAPL. Under such circumstances, you have the option to transfer your assets out of your Account without incurring any costs payable to GTIAPL. You agrees and understands that any such charges / fees that GTIAPL may choose to levy, in the future, will be in addition to those levied by the AMCs, if any. All liabilities and obligations of the Registered User(s) hereunder to GTIAPL / mutual fund / AMCs / Vendors / trustees of the AMC shall be joint and / or several, as the case may be.
Mutual Fund investments are subject to market risks, read all scheme-related documents carefully. Nothing in the Terms of Service, or on the Glide Invest website and/or its mobile applications shall be considered a solicitation to buy or an offer to sell, or a recommendation for, a security, or any other product or service, to any person in any jurisdiction where such solicitation, offer, recommendation, purchase or sale would be unlawful under the laws of that jurisdiction.
The materials on GTIAPL’s website and/or its mobile application are provided “as is”. GTIAPL makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, GTIAPL does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.
In no event shall GTIAPL or its affiliates be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption), arising out of the use or inability to use the materials on the Glide Invest website and/or mobile application, even if GTIAPL or a GTIAPL authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The use of our services does not give you ownership of any of GTIAPL’s intellectual property rights, including our branding or logos. You may not use content from our services until you obtain our prior written permission and attribute ownership.
GTIAPL may send you announcements, messages or information on our services as well as general content on investing and personal finance. You may opt out of some of these messages. As a user, you consent to receiving such promotional, transactional and commercial communications from GTIAPL through physical documents, email, SMS or other digital means.
GTIAPL has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by GTIAPL of the site. Use of any such linked website is at the user’s own risk.
GTIAPL shall make reasonable efforts to keep all the information relating your dealings through your investment account confidential. Provided however that GTIAPL shall be entitled to disclose any information or particulars pertaining to you to any authority, statutory or otherwise as may be required by law or third party service provider required to effect the transactions requested by you.
Governing Laws & Jurisdiction
The Services and all the online transactions carried out through the Glide Invest platform are subject to the terms and conditions of the SIDs of the schemes of various mutual funds, read with the addenda issued from time to time, and/or any applicable Advisory laws.
The provision of the platform are subject to and governed by the laws of India. The Courts in Mumbai shall have jurisdiction over all disputes arising out of or in respect of the Terms and Conditions. All disputes are subject, first, to mediation, and then to Arbitration in Mumbai by a sole arbitrator appointed by GTIAPL.
These Terms and Conditions are subject to Securities and Exchange Board of India (Mutual Funds) Regulations, 1996 and guidelines issued thereunder as amended from time to time and other applicable laws, rules and regulations issued by the Government of India relating to mutual funds and provision of online facility. Revisions and Errata The materials appearing on GTIAPL’s website could include technical, typographical, or photographic errors. GTIAPL does not warrant that any of the materials on its website and/or mobile applications are accurate, complete, or current. GTIAPL may make changes to the materials contained on its website and/or mobile applications at any time without notice. GTIAPL does not, however, make any commitment to update the materials.
Revision and Errata
The materials appearing on GTIAPL’s website could include technical, typographical, or photographic errors. GTIAPL does not warrant that any of the materials on its website are accurate, complete or current. GTIAPL may make changes to the materials contained on its website at any time without notice. GTIAPL does not, however, make any commitment to update the materials.
Mutual Fund investments are subject to market risks, read all scheme-related documents carefully.